FAQs
FAQ:
HOW TO PLACE AN ORDER?
Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.
WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept credit cards, debit cards, Paypal and bank transfer (via PayPal). HOW SAFE IS MY PERSONAL INFORMATION? Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process. For more information on how we secure and use your information, please consult our Privacy Policy.
HOW DOES SHIPPING WORK?
We partner with global merchants and artisans in order to provide you the best prices and the most interesting products. This means that your order is shipped from global areas such as Germany, USA, Thailand, Tibet, China, India, etc. Because we ship directly from our partners in these countries, your item may take 6-20 days to arrive. Please do not panic if it does not show up immediately, it's on its way :) We offer international shipping options too! For more information on shipping check out our shipping page.
CAN I CANCEL AN ORDER?
Yes. Cancellations must be made within 24 hours of order placement.
Send us an email within 24 hours and let us know the reason why you wish to cancel your order.
All refunds will be process within 24-48 hours before the fund reflects on customer’s bank account.
Our story
Our story
Before/after image
ur story began with a simple desire – to bring style and quality to customers in the most convenient way possible. I've always believed that in life, you shouldn't have to compromise on quality, and you shouldn't spend hours in stores trying to find what suits you. Everyone has their own story, their own style, and their own needs, and we all need a place where we can find what fits us – without the pressure, without waiting in lines, without traffic.
This store was created out of a sense of purpose. All I want is to provide my customers with a shopping experience that’s easy, fast, and exciting. Here, you'll find collections that suit every season, every style, and every mood – and you can pick your clothes at your own pace, without worrying about time constraints or long waits. I make sure that every item you find is of the highest quality, with attention to detail, and that every customer receives personalized, focused service.
Customers are our top priority. I believe in personal service, quick solutions, and real connections, and that's exactly what drives me to create a space where everyone can refresh their wardrobe and experience the best shopping journey. This store is not just about selling clothes – it's about a place where everyone can find their unique style, without pressure, and with plenty of smiles
שירות לקוחות 24 /6
Need help or want to receive updates, offers, and promotions directly to your inbox?
Simply leave your email address here, and we'll assist you with anything you need, plus send you all the latest news and offers.
אתר מאובטח וקניות עם אחראיות
Shopping on our site is secure with advanced encryption, so you can shop with peace of mind. Plus, every product comes with a full warranty because we care about your satisfaction.
המשלוחים שלנו לעולם לא חוזרים ;)
Our shipments never return thanks to the high quality and professionalism of our products. We ensure to deliver top-tier products, so our customers are always satisfied. Some shipments are sent from Israel, while others are shipped from China, depending on the product and order, always maintaining excellent quality and service.
